Harriet Swan
Director of UX Research, Conversion
Alex Mason
Director of Experimentation Strategy, Conversion
When AB testing & UX Research work closely and collaboratively, businesses can make more confident decisions, take bigger risks, and increase their experiment win rates. However, in reality, bringing these two approaches and skill sets together can be challenging, with these teams often siloed and struggling to identify opportunities to combine the two.
In this talk, Harriet, Director of UX Research, and Alex, Director of Experimentation Strategy, will share how Conversion has evolved its mixed methods philosophy, team structure, and approach over the past five years and the challenges they have navigated along the way.